Bigtk FAQ — a straight answer to your question

bigtk's current and upcoming promotional offers can be found in a few places:

1. The "My Offers" section of your account: After logging in, the "My Offers" or "Promotions" tab on your dashboard will display all offers personally applicable to your account.

2. The Promotions page on the website: All public offers are also visible on the site's promotions page — no login required.

3. Email & SMS: Notifications about new offers are sent to your registered email and mobile — make sure your notifications are turned on.

Offer update schedule: Regular reload bonuses and cashback typically refresh every Monday. Special match or tournament-based offers go live 24 to 48 hours before the event. Flash offers can appear at any time — so keeping your notifications on is a smart move.

Yes, bigtkhas a Refer-a-Friend program that benefits both parties. Here's how it works:

Step 1: Log in and go to the "Refer a Friend" section in your profile. You'll find your personal referral link or code there.

Step 2: Share that link or code with your friend. Once they register through it and make a minimum deposit of ৳500, the referral process is activated.

Reward: Once your friend successfully registers and makes their first deposit, you'll receive bonus credits as the referrer. The new member also receives their standard welcome bonus.

Important: Referring your own additional account is strictly prohibited and may result in both accounts being suspended. For the maximum bonus cap per referral and full terms and conditions, please visit the Terms & Conditions Visit the page.

bigtkMinimum deposit amount at ৳200 — this applies equally across all payment methods; there are no separate limits.

Payment methods and limits:
• bKash: Minimum ৳200 — maximum ৳30,000 per single transaction
• Nagad: Minimum ৳200 — maximum ৳25,000 per single transaction
• Rocket: Minimum ৳200 — maximum ৳20,000 per single transaction

When making a deposit, it's important to send from a mobile wallet registered in your own name. Sending from a third-party number may delay or hold the deposit pending verification.

There is no set limit on total daily deposits, though large amounts may require KYC document verification. For any deposit-related issues, please contact support.

bigtkAfter a bet result is confirmed on , the time it takes for winnings to be credited to your account varies depending on the event type:

Pre-match bets (Sports): Once a match ends and the result is confirmed, winnings are typically credited to your balance within 5 to 30 minutes.

Live Betting (In-Play): Results are issued as soon as the event ends, and winnings are typically credited within 1 to 10 minutes.

Casino & Slots Games: Winnings are credited to your balance instantly as soon as the game ends.

Occasionally, results need to be verified against official sources — particularly when a match ends in a tie or a disputed situation. In such cases, results are issued within a maximum of 24 hours. If you haven't received a result within that time, contact support with your bet reference number.

bigtk bigtk charges no platform fees or processing charges on withdrawals — you receive every BDT you withdraw. However, payment gateways (bKash, Nagad, Rocket) may apply their own transaction charges, which are governed entirely by those providers' policies.

Withdrawal limits:
• Minimum withdrawal: ৳500
• Maximum per withdrawal: ৳50,000
• Maximum daily withdrawal: ৳1,00,000 (for KYC-verified accounts)

Processing Time: Withdrawal requests on KYC-verified accounts are typically processed within 15 to 30 minutes. Non-KYC accounts may take longer, and larger amounts may require additional verification.

Wagering requirements must be met before withdrawing from your bonus balance — details in the Terms & Conditionson

No. bigtkAs per the rules, the maximum allowed per person is One Account Only permitted. If the same person opens more than one account, it is considered multi-accounting, which is a direct Terms & Conditionsviolation of

Consequence: If multiple accounts belonging to the same individual are detected, bigtk reserves the right to suspend or permanently close all such accounts without prior notice. In such cases, any accumulated balance may be forfeited.

For family members: Multiple members of the same household can each open a separate account, provided each person has their own ID, mobile number, and bank/wallet. If you share a device or IP address, letting Support know in advance will make the verification process smoother.